References from costumers

\"I want to take this opportunity to congratulate you on employing and training staff members like Ms. Gjylnaze Hyseni, who has been very responsive and proceeded to handling in a most professional way a convoluted registered shipping inquiry. Ms. Hyseni went above and beyond to identify the delayed shipment and to promptly notify the receiver upon the status of the package. Although, the package is not yet received, we hope that it will be done in the best way possible.
 
This sets an example for the Kosovo Post which seems to be working with similar standards as the Western ones. In the future we would like to see Kosovo\'s Postal Union and the Duty Customs cooperate together to notify the addressees, know the amount of the duty charges they are expected to redeem, as well as obtain the registered shipments delivered to the ultimate address.
 
Wishing you all the best.\"
 

Alma.K.Collette